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Terms and conditions

Last updated: March 14, 2024


1. Introduction

These Terms and Conditions apply to the website and transactions relating to our products and services. There may be additional agreements governing the relationship between you and AQUAVIS SRL; in the event of a conflict, the additional agreements will prevail.

2. Constraint

By using this website, you agree to be bound by these Terms and Conditions. Use of the site implies your knowledge and acceptance of these terms. We may also ask for your explicit consent in specific cases.

3. Electronic communications

By using the Site or communicating with us via email, you consent to receive communications electronically, which you acknowledge satisfy any legal requirement that such communications be in writing.

4. Intellectual property

All content on this website is protected by intellectual property rights owned by AQUAVIS SRL or our licensors.

4.1 All rights reserved: You may not use, copy, distribute, or modify any content without written permission, except as permitted by law.

5. Newsletter

You may forward our newsletter to other potentially interested parties.

6. Third-party links

The site may contain links to external sites not controlled by us. AQUAVIS SRL is not responsible for the content or practices of such sites.

7. Responsible use

By using the site, you agree to comply with all applicable laws, these Terms, and good practice. Any malicious use, including automated data collection or distribution of malicious software, is prohibited.

8. Registration

By registering, you are responsible for the security of your account. Any misuse will be your responsibility.

9. Shipping

Shipments are made only on weekdays.

  • Italy: free above €59, otherwise €5.90

10. Return and refund policy

10.1 Right of withdrawal

You have 14 days from receipt to exercise your right of withdrawal without penalty. You can do so by completing the form available on the website or by sending a written statement.

10.2 Effects of withdrawal

Returns should be sent to:

AQUAVIS SRL

Via Rodi 65 – 25126 Brescia (BS) – Italy

at your expense and responsibility, within 14 days of notification of withdrawal. The products must be intact, unused, and returned in their original packaging with all accessories. Otherwise, the return may be rejected or a partial refund may be issued.

Refunds will be processed within 14 days of receipt, using the same payment method. Initial shipping costs will not be refunded.

11. Presentation of ideas

Do not submit content or ideas that are not protected by confidentiality agreements. In the absence of such agreements, you grant us an irrevocable license to use the submitted content.

12. Termination of Use

AQUAVIS SRL may suspend or terminate access to the site at any time. We are not responsible for any loss of data or content.

13. Warranties and responsibilities

The site is provided "as is," without any express or implied warranties. We do not guarantee continuous availability or that the site will meet all your requirements. Our liability is limited to the amount paid for the product or service.

14. Privacy

We collect and process personal data in accordance with privacy regulations. For more details, see our privacy and cookie policy.

15. Legal Restrictions

Accessing the site from countries where the content or products are prohibited is prohibited. It is your responsibility to comply with local and international regulations.

16. Assignment

You may not transfer your rights or obligations under these Terms without our written consent.

17. Violations

If you violate the Terms, we may suspend your access to the site and take legal action.

18. Force majeure

We are not responsible for failures to perform due to causes beyond our control (e.g. natural events, technical failures, pandemics, etc.).

19. Indemnity

You agree to indemnify AQUAVIS SRL from any liability arising from your violation of these Terms or the law.

20. Waiver

Our failure to exercise any right does not constitute a waiver of that right.

21. Language

These Terms and Conditions are written in Italian. Any translations are for informational purposes only.

22. Full agreement

These Terms, together with the Privacy and Cookie Policy, constitute the entire agreement between you and AQUAVIS SRL

23. Updates

We reserve the right to modify these Terms at any time. Changes will be effective upon posting. It is your responsibility to check periodically for updates.

24. Applicable law and competent court

These Terms are governed by Italian law. Any disputes will be subject to the jurisdiction of the Court of Brescia.

25. Contacts

This site is owned and operated by:

AQUAVIS SRL

Via Rodi 65 – 25126 Brescia (BS) – Italy

To contact us, visit our page Contacts or write to [email protected]


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